Axess Financial Services are both Independent Financial Advisers and Mortgage Advisers. Our firm subscribe to the Mortgage Code Register of Intermediaries and our registration number is 5398035. The firm is also Authorised and Regulated by the Financial Services Authority (www.fsa.gov.uk) for investment business.
We constantly review the mortgage market in order to select the appropriate lenders to meet your individual circumstances. We subscribe to an online mortgage search facility which is updated regularly to provide our clients with the latest rates and deals.
The Mortgage Code came into effect for intermediaries on 1st May 1998 and is a voluntary Code to which our company subscribes . The Code sets minimum standards of good lending and advisory practice which are to be followed by all lenders and mortgage intermediaries.Your rights and regulation page (www.mortgagecode.org.uk) contain the article "You and your Mortgage" summarising the Code and in addition a comprehensive guide to the mortgage code.
Our aim is to provide you with a first class professional and confidential service with minumum cost to you to help you to purchase your home.
Under the terms of the Code there are three levels of service
available. These are:
a) Full advice and recommendation;
b) Information on different types of mortgage products available to
allow you to make a choice;
c) Information on a single product only, where no advice is
given.
We offer a full advice and recommendation service in all cases in order that we can help you to make an informed decision about the choice of your new mortgage. However, in the event you are confident of the type of mortgage you require we are able to provide a less comprehensive service.
We have provided you with information relevant to your mortgage needs in the form of Guide to Mortgages in England, covering such items as an explanation of the main repayment methods, the implications of taking out a mortgage - a full information list can be found in Section 3.2 of the Mortgage Code.
If you decide to use the service a detailed mortgage questionnaire in the form of a need to be completed to enable appropriate advice to be given on the mortgage. This service is offered withouth obligation.We will provide an explanation of the main relevant repayment methods available (for example capital and interest or interest only) but if you select a repayment option which includes a product that is regulated under the Financial Services Authority, we will be able to advice you on that area as well.
Once we have made our recommendations to you, we will confirm our advice in writing. This should be kept by you as it will be a record of the transaction, and will be confirmed by your lender's formal offer of a loan.
Our firm may receive fees from lenders with whom we place
mortgages. This payment is used to cover some of the costs involved
in the recommendation process such as:
-the time researching the market
-cost of advice to you
-cost of office facilities
-the administration involved and submitting the application to the
appropriate lender on your behalf
-ensure that the transaction is completed to suit your
requirement
-the cost of fees to the regulators, Professional Indemnity Insurance
providers and electronic research facility providers.
In addition, when the above fees are not sufficient to cover our costs , our company policy is to charge you a fee after completion of the mortgage. Where this occurs we will tell you the amount in advance before submission of the application to the lender.
We will treat all your personal information as private and confidential (even when you are no longer a customer) except where disclosure is made at your request or with your consent in relation to arranging your mortgage.
The Mortgage Code Register of Intermediaries (MCRI) regulates the Mortgage Code to which we subscribe. As part of MCRI's duties we may be asked to provide them with access to our customer records in order that they may carry out an audit of our activities. The MCRI's ability to inspect customer records promotes best practice in our industry and ensures that you continue to receive the best possible service from us. If we disclose your personal information to the MCRI then it has agreed with us that it will only use it for the purpose of compliance with the Mortgage Code and not for any other reason. If you would not like us to disclose any of your personal information to MCRI then please write to us informing us of this within 21 days of today's date.
Our aim is to provide you with a first class professional and confidential service - should a complaint arise, in the first instance you should contact our Mortgage Code Compliance Officer at the above address. Thereafter should the complaint not be resolved to your satisfaction, we will assist you in resolving it by referring it to The Mortgage Code Arbitration Scheme whose address can be found in the Mortgage Code.
[This Letter solely relates to mortgage business. Our Terms of Business for items regulated by the Financial Services Authority are provided separately if and when such an item is recommended]
Our Service provides you:
MARKETING ARM OF aXess financial services WHO ARE REGULATED BY THE FINANCIAL SERVICES AUTHORITY (FSA), ALSO SUBSCRIBERS TO THE MORTGAGE CODE AS ESTABLISHED BY THE COUNCIL OF MORTGAGE LENDERS. THE COUNCIL OF MORTGAGE LENDERS REGISTRATION NUMBER IS 5398035. PLEASE NOTE THAT FSA DOES NOT REGULATE MORTGAGE LENDING.
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